LEADERSHIP TIP

COMMUNICATION

Communication is an essential part of leadership and being an effective communicator is a skill that takes practice, attention and effort to master. There are three types of communication : Verbal, Written, and Electronic and it is made up of three elements: 55% is facial expression and body language, 37% is tone of voice, and 8 % is words used 

 

Keep in mind that when communication is not in person, it is left up the receiver to interpret facial expression, body language and tone of voice. This is often where we see communication breakdowns. This is why it is important to know your audience, this will allow you to select a communication method that will work best.

 

Good communication will build good teams and prevent misunderstandings.

 

The goal is to have consistent engagement with your employees and they should feel empowered to ask questions and provide feedback. 


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